Question 1

What types of bookings and pricing do you support?

Accepted Answer

We handle point-to-point city rides with fixed fare, per-km (odometer) hire, full or half-day packages, one-way drops (airport / station / outstation), round-trip and multi-day returns, wedding & event fleets, and custom packages. Pick the booking type in the form — we confirm final fare, tolls, parking, driver night allowance (if any), and inclusions before you travel.

Question 2

How do I confirm fare and inclusions?

Accepted Answer

Share your route, date, and cab type via booking or WhatsApp. We confirm tolls, parking, driver allowance (for long outstation legs), and night charges before you pay.

Question 3

Can I change pickup time after booking?

Accepted Answer

Yes, subject to cab availability. Please inform us as early as possible — especially for airport and outstation slots.

Question 4

Do you provide child seats?

Accepted Answer

On request and subject to availability. Mention age of child and seat type when you book so we can plan.

Question 5

What payment modes do you accept?

Accepted Answer

Cash, UPI, and bank transfer are commonly used. Corporate GST billing can be arranged when discussed in advance.

Question 6

Cancellation policy?

Accepted Answer

Free cancellation within a reasonable window when mentioned in your confirmation message. Late cancellations on peak dates may attract a fee — we keep this transparent.

POLA 5 LION GOLD